Delivery & Returns

DELIVERY

Free UK next working day delivery (Delivered by Royal Mail). Order by 11 AM Monday to Friday to receive your order next working day. Certain postcodes excluded.

Please send your returns to the following address:

Madi International Ltd

Storage World

Old Hall street

Middleton

Lancashire 

M24 2NG

UK

RETURNS

We hope you love your new purchase, however, if you need to return your order we are happy to help.

If you want to cancel/return your order you must return it within 30 days (beginning on the day after the day you receive the goods).

Make sure you add all order details or packing slip in to the parcel to be able to identify the order.

Please ensure that you return your unworn and unwashed goods, as sold, along with original packaging, including all labels and tags attached to item.

Underwear is non-returnable for hygiene reasons. Swimwear returns will only be accepted if the hygiene seal is still intact.

This does not affect your rights to return faulty goods.

In the event that a refund is required, it will be issued in the same way, as the original payment was made.

We recommend that you package your items well and use a 'Signed For' or other tracked service to return them.  This will reduce the risk to you of damage or loss in transit.