FAQ
What payment methods do you accept?
We accept a variety of payment methods to make your shopping experience convenient and secure. These include:
- Credit Cards: We accept major credit cards such as Visa, Mastercard, American Express, and Discover.
- Debit Cards: You can use your debit card for seamless transactions.
- PayPal: If you prefer using PayPal, you’re in luck! Simply select this option during checkout.
- Apple Pay and Google Pay: For quick and easy payments using your mobile device.
How do I track my order?
Tracking your order is simple! Once your order ships, we’ll send you an order confirmation email to acknowledge your offer. Your offer is considered accepted by us only when we dispatch the goods and send you a dispatch confirmation email. Any goods on the same order not dispatched and confirmed in a dispatch confirmation email do not form part of that contract. Any advice or recommendation given by us is followed or acted upon entirely at your own risk. We reserve the right to correct errors and omissions in any price or other information without any liability.
What’s your return policy?
We want you to love your purchase! If for any reason you’re not satisfied, here’s how our return policy works:
- 28-Day Return Window: You have 28 days from the date of delivery to initiate a return.
- Unworn and Unwashed Items: To be eligible for a return, the item must be unworn, unwashed, and in its original condition.
- Easy Returns Process: Visit our Returns page on the website, follow the instructions, and print the return label. Drop off your package at the nearest shipping center.
- Refund or Exchange: You can choose either a refund to your original payment method or an exchange for a different size or color.
Do you offer international shipping?
Absolutely! We ship worldwide to bring our stylish activewear to fitness enthusiasts everywhere. During checkout, simply select your country from the list, and we’ll calculate the shipping cost based on your location. Please note that international shipping times may vary due to customs and local postal services.
What are your Terms & Conditions?
By purchasing products on our Website, you agree to be bound by ourTerms and Conditions. These cover various aspects, including account management, order processing, pricing, availability, customs, and more. For detailed information, please refer to ourTerms & Conditions page.
How can I contact you?
You can reach out to us atinfo@madisports.co.ukfor any queries or assistance. We’re here to help!
Can I shop for my kids at Madisports?
Certainly! We offer a wide range of children’s activewear from top brands. Whether it’s T-shirts, hoodies, or pants, your little ones can stay stylish and comfortable.
What about customs charges for international orders?
When ordering products from us for delivery overseas, you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you as we have no control over these charges and cannot predict what they may be.