Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@madisports.co.uk.
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- Pre Sale Questions
Need Help?
If you have an issue or question that requires immediate assistance, you can at info@madisports.co.uk within 24 hrs we will respond you.
Pre Sale Questions
Yes, absolutely. At Madi Sports, we guarantee that 100% of our products, including footwear, apparel, and accessories from brands like Nike, Adidas, and Under Armour, are completely authentic and sourced directly from official distributors.
We process all orders swiftly. Standard delivery across the UK typically takes 2 to 4 business days. You will receive a tracking link via email as soon as your order is dispatched so you can monitor its journey.
Yes, we offer a hassle-free return and exchange policy. If your sportswear or shoes don't fit perfectly, you can return the item in its original, unworn condition with tags intact within 30 days of delivery for an exchange or full refund.
To help you find the perfect fit, we provide standard brand size charts on our product pages. We recommend checking the specific size guide for Nike, Adidas, or Under Armour before purchasing, as fit can vary slightly between brands.
Our customer support team is always ready to assist you. If you have any questions regarding your order, sizing, or delivery, simply reach out to us via our Contact Us page or drop us an email. We aim to respond to all queries within 24 hours.
We offer safe and secure checkout options for our customers. You can pay using all major credit/debit cards (Visa, Mastercard, American Express), PayPal, and other popular secure payment gateways integrated into our Shopify store.
